Solution to Fix QuickBooks Web Connector Error QBWC1085

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QuickBooks web connector is a Windows application allowing you to share data with third-party applications or banking sites. Web connector uses the QWCLOG.TXT file used by the web connector program. If this file becomes damaged or cannot be accessed, which triggers an unknown error on your screen, QuickBooks web connector error QBWC1085. This error appears with error messages like; There was a problem with the log file. QuickBooks Web Connector will continue without the log files or Exception TypeError: Unknown name.   

As it disrupts the third-party connection, the QuickBooks error QBWC1085 can make it challenging to share your data over the network in multi-user mode. Follow the below-mentioned troubleshooting solutions to fix this error. 


It can be difficult for you to understand and fix this technical error. To get help from professionals, dial +1(855)-955-1942 and get direct assistance from QB experts. We have hired a team of professionals for you

What Causes QBWC1085 Error in QuickBooks Desktop?

Here are the common reasons why error QBWC1085 appeared in QB Desktop: 

  • One possible reason is that the QWCLOG.TXT data file of the web connector is missing, leading to the QB error QBWC1085

  • The QWCLOG.TXT file used by Web Connector is damaged due to some unknown reasons, due to which error QBWC1085 appeared to prevent you from connecting with third-party applications. 

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Troubleshooting Ways to Rectify QBWC1085 Error with the Log File

Above, we have discussed the possible causes of error QBWC1085 in QuickBooks. Now go through the suitable solutions mentioned below to fix these issues: 

Way 1: Remove the Web Connector 

If you are not using a web connector to connect a company file with a third-party application, remove it to fix the error QBWC1085. Follow the below-mentioned steps to remove it from your system: 

  • Make sure you have signed in as an admin in Windows. 

  • Open the Windows File Explorer and locate this path: C:ProgramDataMicrosoftWindowsStartMenuProgramsStartup to open the startup folder. 

  • Now right-click on the Web Connector folder and select ‘Delete.’

  • Finally, restart your computer and QuickBooks Desktop and try again to connect it to a third-party application. 

In case you are trying to connect QuickBooks with third-party applications but are unable to do it because of error QBWC1085, move to the next solution.   

Way 2: Rename the QWCLOG.TXT File of QuickBooks  

You’ll need the QB web connector if you’re using QuickBooks’ multi-user capability and want to share your data across a network. Therefore, eliminating it might not be beneficial to you. The procedures to rename the QWCLOG.TXT file and resolve the web connector error are listed below.   

To rename the QWCLOG.TXT file, follow these steps: 

  • Launch File Explorer by typing ‘File Explorer’ into the Windows start menu. 

  • Click ‘Program Files or Program Data‘ on the ‘C: drive,’ then move there. 

  • Look in the program files for the Intuit file and QBWebConnector there. To open the file, go to the following location: ‘C: ProgramDataIntuitQBWebConnectorlog.‘ 

  • Click on the data file when it appears with the log at the end or as QWCLOG

  • Select ‘Rename’ and change the file’s name from ‘QWCLOG.TXT file to QWCLOGOLD.TXT.’ 

  • It will assist you in resolving the QBWC1085 error that surfaced due to the corrupt QWCLOG.TXT file


After following these solutions, you may be able to fix ‘QuickBooks web connector error QBWC1085‘ by following the offered troubleshooting guide, which will also familiarise you with the potential reasons for this error. Dial +1(855)-955-1942 to speak with us and get the professional assistance you require. We have assembled a whole team of QB specialists to give you the best. 

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