JetBlue Ticket Refund Policy

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JetBlue Airways has a flexible ticket refund policy that varies depending on the fare type you’ve purchased and the specific circumstances of your refund request. You have to be aware of the  JetBlue ticket refund policy before booking.


Blue Basic Fare:

Refundable: Blue Basic fares are typically non-refundable. However, there might be exceptions for refund requests made within 24 hours of booking and at least seven days before the flight’s departure.

Blue Fare:

Refundable: Blue fares are refundable, but they may incur a cancellation fee depending on the fare rules and timing of the cancellation.

Cancellation Fee: If you cancel a Blue fare ticket, you may be subject to a cancellation fee. The fee amount can vary based on the specific fare rules and how far in advance you cancel. This fee is typically deducted from the refund amount.

Blue Plus, Blue Extra, and Mint Fare:

Refundable: These fare types are generally refundable with no cancellation fee, provided you meet the applicable fare rules.

24-Hour Risk-Free Cancellation Policy:

JetBlue offers a 24-hour risk-free cancellation policy, which allows you to cancel your reservation within 24 hours of booking without incurring any cancellation fees, regardless of the fare type. This policy is in line with U.S. Department of Transportation regulations.

Special Circumstances:

In cases of unforeseen events, such as the death of a passenger or immediate family member, military orders, or other emergency situations, JetBlue may consider refund or change requests on a case-by-case basis. It’s essential to contact JetBlue’s customer service for assistance and provide relevant documentation to support your request.

For more information, you can contact us at +1-800-860-5036 (OTA) or +1-800-538-2583 (USA).

What is the Refund Process of Jet Blue Airways?

Know how to request a JetBlue refund. To request a refund or cancellation, you should:

  • Log in to your JetBlue account on their official website.

  • Access your booking.

  • Follow the instructions to cancel or request a refund.

  • Alternatively, you can contact JetBlue’s customer service for assistance with the refund process.


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