Here’s a brief guide on how to request Air Serbia flight delay compensation:
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Check if you’re eligible: Under EU regulation EC 261, you may be entitled to compensation if your Air Serbia flight is delayed by 3 hours or more, unless the delay is caused by extraordinary circumstances beyond the airline’s control.
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Gather evidence: Keep your flight ticket, boarding pass, and any documentation showing the delay’s duration and cause.
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Contact Air Serbia: You can submit a compensation claim directly through Air Serbia’s website or contact their customer service.
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Provide relevant details: Clearly explain the delay, including the flight number, departure and arrival airports, and the actual arrival time. Attach supporting documentation.
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State your request: Specify that you’re requesting compensation under EC 261 and the amount you’re claiming.
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Follow up: If you haven’t received a response within 8 weeks, consider contacting an air passenger rights advocate or taking legal action.